Title and risk of loss for all products ordered by you shall pass on to you upon MASA LLC’s shipment to the shipping carrier.
MASA LLC (thespicefusion.com) will make a maximum of 2 attempts to deliver your order. In case the customer is not reachable or does not accept delivery of products in these attempts thespicefusion.com reserves the right to cancel the order(s) at its discretion. An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.
Sometimes, delivery may take longer due to Bad weather, Flight delays, Political disruptions, Other unforeseen circumstances.
In such cases, we will proactively reach out to you. Please check your emails and SMS regularly for such updates. Also, we will not be able to compensate for any mental agony caused due to delay in delivery. The customer can cancel the order at any moment of time even if the delivery time exceeds the expected delivery time. If it is a prepaid order, the customer will be refunded back in the account as soon as the order is successfully cancelled. The refund for such orders will be done within 7 working days.
